WHS File Corruption Issue – More Info

Windows expert Ed Bott has been in contact with the Windows Home Server team, who have given more information on the file corruption issue that affects the following programs when using them to save files to your home servers:

  • Windows Vista Photo Gallery
  • Windows Live Photo Gallery
  • Microsoft Office OneNote 2007
  • Microsoft Office OneNote 2003
  • Microsoft Office Outlook 2007
  • Microsoft Money 2007
  • SyncToy 2.0 Beta

Additionally, there have been customer reports of issues with Torrent applications, with Intuit Quicken, and with QuickBooks program files.

This is what the team said:

“This issue does not affect every Windows Home Server installation, and the symptoms require several factors that are not mentioned in the KB article. The largest contributing factor is when a home server is under extreme load. If you’re doing a large, highly demanding file copy operation in the background and you’re using one of the listed applications to edit a file that’s stored on a shared folder on the home server, and you save the edited file to the server, then you might see this bug.”

The team then added that: 

“Meanwhile, backups stored on a Windows Home Server are completely safe, as are files copied to the server for safekeeping or streaming. This issue affects only files that are saved directly from one of the listed applications to a shared folder on a Windows Home Server.”

More info available from Ed Bott’s Microsoft Report.

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Another Way to Restore Files in WHS – Shadow Copy

As well as WHS having a back-up engine built in, it also has a lessor known feature to also help you protect your data, Volume Shadow Copy. Shadow Copy (also called VSC, Volume Snapshot Service or VSS) automatically creates point-in-time copies of files as you work, so you can quickly and easily retrieve versions of a file you may have accidentally deleted. Shadow copy creates copies on a scheduled basis of files that have changed. Since only incremental changes are saved, minimal disk space is used for shadow copies.

It works on single files as well as whole folders. When restoring a file, all previous versions that are different from the live copy on the disk are shown. When accessing a previous version of a folder, users can browse the folder hierarchy as it was in a previous point in time. 

The VSS service takes a snapshot every 12 hours at noon and mid-night for all network shares. It’s normal for it to be set to disabled, but it does get run. The number of copies that will be kept is dependent on how much free space you have free, how many files have changed, and how big those files are. Lots of changes, or changes to big files, or little free space, all mean that few copies are kept. 

If you have a client operating system that supports VSC (Windows Server 2003, and all releases of Microsoft Windows thereafter) you can browse and restore the old versions using the normal interface:

Previous Versions

In your client, right click on the connector in your task, shared folders, then chose a folder, right click on it, properties, then “Previous Versions” tab.

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Welcome Back

Welcome back and I hope that all have all had a wonderful Christmas. Hopefully if you have been good girls and boys then Santa would have bought you a HP or Tranqual Home Server or some other wonderful gadget. If not don’t worry sit back, relax and enjoy some of the great stuff we have coming up here at mswhs.com!

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