Knowledge Base

As of 4 January 2008 below are the 25 Knowledge Base articles that will help solve issues for Windows Home Server as from Microsoft. The list descends by KB article number.

Latest Additions KB Article
17 November 2007 944993
19 November 2007 941914
22 December 2007 946676
4 January 2008 946339
4 January 2008 946412

When you use certain programs to edit files on a home computer that uses Windows Home Server, the files may become corrupted when you save them to the home server

(946676) - Describes an issue that occurs when you use certain programs to edit files on a Windows Home Server share. The files may become corrupted. There is no workaround for this other than not to edit these files on the homer server.

The Windows Home Server client connector software cannot find the home server

(946412) - Describes a problem in which you may not join a home computer to the home server by using the Windows Home Server client connector software. A resolution is provided.

How to troubleshoot the “Backup service is not running” error message in Windows Home Server

(946339) - Discusses how to troubleshoot “Backup Database Inconsistency” errors in Windows Home Server that occur when the network health status turns red (Critical) in Windows Home Server.

Information about the automatic router configuration feature in Windows Home Server

(944993) - Provides information about the automatic router configuration feature in Windows Home Server. Also describes the steps that you can take if Windows Home Server cannot automatically configure a router.

Frequently asked questions about the backup feature in Windows Live OneCare 2.0

(944182) - Answers FAQs about the backup process in Windows Live OneCare 2.0.

How to turn off the Backup feature in Windows Live OneCare

(94390 8) - Describes how to turn off the Backup feature in Windows Live OneCare.

Information about when to use the backup feature in Windows Live OneCare or when to use the automatic backup feature in Windows Vista or in Windows Home Server

(943903) - Contains information about how to turn on or turn off the backup features in Windows Live OneCare, in Windows Vista, and in Windows Home Server.

Data files that contain NTFS alternate data streams are corrupted on a Windows Home Server-based computer

(943393) - Describes the problem in which data files are corrupted. Such data files contain alternate data streams and reside in a shared folder on a Windows Home Server-based computer.

The Windows Live OneCare Backup program detects the automatic backup feature in Windows Vista or in Windows Home Server

(942676) - Contains information about how the Windows Live OneCare Backup program detects the automatic backup feature in Windows Vista or in Windows Home Server.

An update for Windows Home Server lets you obtain a trusted certificate for your Windows Home Server computer during remote access configuration of your personalized domain

(941914) - Describes an update for Windows Home Server. This update lets you obtain a trusted certificate for your Windows Home Server computer during remote access configuration of your personalized domain.

An update package is available to improve the setup and configuration of Windows Home Server

(941913) Describes about the September 2007 High Priority Update for Windows Home Server.

How to manually select an Input Method Editor for a specific keyboard language in Windows Home Server Console on a Windows Home Server-based computer

(940885) - Describes how to manually select an Input Method Editor (IME) for a specific keyboard language in Windows Home Server Console on a Windows Home Server-based computer.

Renamed files may not immediately appear in the Remote Access search results on the Windows Homer Server Remote Access Web site

(940884) - Describes an issue in which renamed files may not immediately appear in the Remote Access search results on the Windows Homer Server Remote Access Web site. This issue occurs because of an indexing delay. Workarounds are provided for this issue.

Windows Media Center Extenders may be unable to access media files that are stored on a computer that is running Windows Home Server

(940883) - Describes how to correctly configure permissions so that Windows Media Center Extenders can access files that are stored on a Windows Home Server-based computer.

Installing Windows SharePoint Services 3.0 on a Windows Home Server-based computer is currently not supported

(940882) - More information will be released about support for Windows SharePoint Services 3.0 on a Windows Home Server-based computer.

A computer that is running Windows Home Server may appear two times in Network Explorer on a computer that is running Windows Vista

(939759) - Describes an issue that occurs if Network Explorer is configured to discover devices that use both the WSD protocol and the SSDP protocol. Provides a workaround.

You cannot connect to a computer that is running Windows Home Server

(93975 8) - Describes that you cannot connect to a computer that is running Windows Home Server. This issue can occur if the Windows Home Server-based computer is on a different subnet.

Error message when you try to configure backup options for a computer in Windows Home Server: “The computer cannot be contacted”

(939429) - Describes a problem that occurs when the computer that is running Windows Home Server cannot communicate with the client computer. To resolve this problem, make sure that you can connect to the network.

Error message when you try to configure backup options for a client computer in Windows Home Server: “Cannot configure backup for this computer”

(93942 8) - Describes a problem that may occur when the Windows Home Server Connector software is installed incorrectly on the client computer. To resolve this problem, reinstall the Connector software on the client computer.

Error message when you try to configure backup for a client computer in Windows Home Server: “The backup service is not running, please restart the console”

(939427) - Describes a problem that occurs if the backup service has stopped responding. To resolve this problem, reset the console before you connect to the server.

Data may not be migrated or duplicated as expected in Windows Home Server

(939426) - Describes why data is not duplicated or migrated in Windows Home Server. To resolve this problem, you must make sure that the Defilter driver and the Drive Extender Migrator service are started.

How to troubleshoot a problem that occurs when a digital media receiver cannot locate the Windows Home Server-based computer on a network

(939425) - Describes troubleshooting steps when a digital media receiver cannot locate Windows Home Server. Describes how to verify that the Windows Media Connect service is running.

You receive a disk-related error message or a network adapter-related warning message when you try to install Windows Home Server

(939424) - Describes problems that occur when you install Windows Home Server. If these problems occur, you may have to manually install a storage controller driver or a network adapter driver.

Error message when you try to open a backup file in Windows Home Server: “Cannot connect to the backup service on the server”

(93921 8) - Describes a problem that may occur when you are logged on as an administrator other than the administrator who installed Windows Home Server Connector. Provides a workaround.

You may receive an error message when you try use a device or a program to access the Windows Home Server shared media folder

(939217) - Describes an issue that occurs in Windows Home Server if more than 10 devices try to access the shared media folder. This issue involves the Media Library Sharing feature. A resolution is provided.

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  6. James Senecal Says:

    I just ran into an issue installing WHS on an Intel DG33FB motherboard. The new chipset boards come with AHCI for SATA enabled by default, and WHS doesn’t have the drivers built in. Be sure to either change the SATA settings to IDE, or download your hardware vendors AHCI F6 drivers in order to save hours of mind numbing frustration.
    With that little “issue” aside I now have a wonderful Quad-Core WHS with 4GB of memory and 2TB of drive space running Microsoft Virtual Server and a sundry of other tidbits on my network!

  7. Philip Churchill Says:

    Hi James Senecal,
    Thanks for the tip on downloading the AHCI drivers. That’s a lot of memory! Glad you now have a great running home server.

  8. LARRY BALDON Says:

    What printers are supported in the Windows Home Server? I need to buy a new printer soon as my old 1 is dieing.

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